Important Shipping Considerations

JL Audio offers FedEx and USPS options at checkout.

JL Audio transfers title to the item purchased upon shipment. JL Audio is not responsible for missing packages when the tracking information provided shows that item was delivered correctly.

 

Ways to protect your package:


In addition to a possible increased delivery time, both shipping partners have revised their services due to COVID-19. It is important to understand how these changes affect your shipment when you purchase from this website.

FedEx COVID-19 Information

Key Points:

  • Service delays possible
  • FedEx has suspended its money-back guarantee for all FedEx Express, FedEx Ground, FedEx Freight and FedEx Office services effective immediately until further notice.
  • FedEx has suspended Signature Required for most shipments.

USPS COVID-19 Information

Key Points:

    • Service delays possible
    • For Deliveries requiring customer signature, Mail Carriers will request the customer’s first initial and last name to sign on the recipient's behalf.
    • If there is no response, mail carriers will follow the normal Notice Left process.
    • USPS has shown that there is no guarantee that they will obtain the signature

    Orders where the Free Shipping option is selected may ship either FedEx or USPS, but both will have tracking information.